Frequently Asked Questions

Click on a question below to reveal the answer to some common questions
If you still want answers come by our Shop or Call 505-454-8454

It is a high-speed (Broadband) Internet access medium. Air Fiber Internet uses wireless signals to transmit Internet service to subscribers' computers at speeds that far exceed those provided by traditional telephone-line based Internet services.

Dial-up: is much slower
ISDN & DSL: have slower speeds and higher user costs
CABLE: is much more expensive to implement, has a distance limitation. Does not exist in Las Vegas.
SATELITE: has slower speeds and higher user costs.
Air Fiber: Is full duplex (faster up and download speeds), does not take up a phone line. Air Fiber is always on and always fast. Enjoy the freedom of connecting to the internet without cables!

Speeds provided by Air Fiber at DesertGate Internet are fast and range from 3-200mbs - depending on the plan and quality of the link.

No. There are no satellites involved in DesertGate Air Fiber Internet system. Air Fiber Internet is what is called "terrestrial Air Fiber" meaning that the radio signals are generated and transmitted within the earth's atmosphere. As a result, Air Fiber Internet does not suffer from the problems that satellite Internet access does, such as interference from snow on the antenna, or high latency due to the long distances that satellite radio signals have to travel between the earth and the orbiting satellite.

No. Air Fiber is a fixed connection from line of site of building to our tower. We do offer the ability to place Air Fiber inside your home so that you may freely roam within your building on a laptop with Air Fiber Internet capabilities. You may also be able to enjoy Air Fiber at various local hotspots we have set up through out town!

No. Air Fiber Internet service does not fade out in rain/snow storms, or on cloudy days like satellite TV. During EXTREME weather, as with any service, you may experience temporary outages, usually due to power outages.

Air Fiber Internet is available in 90% of Las Vegas. There are a few locations where it will not be available due to the fact that Air Fiber Internet service requires a direct line of sight between some point on or around your location to one of our repeater towers. If you're wondering whether your location qualifies for Air Fiber Internet service, give us a call. We'll schedule a free site survey to test your location and make a determination on whether it is suited for Air Fiber Internet service.

Air Fiber Internet connects to your computer via a standard Ethernet cable. Most computers now come with Ethernet ports built in. If you have an older computer that does not have an Ethernet port, we can provide one for you.

Yes. You can connect as many computers as you want through a single Air Fiber Internet connection.

No. Any computer with an Ethernet port or a wireless card (with the purchase of a router) should work with Air Fiber Internet.

Operating Ranges. The Air Fiber platform offers last mile broadband access for networks of various sizes and coverage areas. A single point-to-multipoint system can cover a range of up to 10 miles, while a point-to-point system can deliver up to 35 miles.

We offer the following

  • Computer Repair/Sales
  • Server Co-locating
  • Network design/implementation
  • Server deployment
  • Security Analysis/Response
  • IT services and remote support